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To construct the evaluation index system of public hospital operation management to provide a reference tool for administrative departments and public hospitals to grasp the public hospital operation management situation.
Based on the balanced scorecard theory, the evaluation index system of public hospital operation management was initially constructed through literature analysis, the final evaluation index system was determined by Delphi method, and the index weight was calculated by AHP method.
The response rate of expert consultation for the secondround was 100%, the authority coefficient was 0.840 and the coordination coefficients of the importance, feasibility and relevance of the indicators were 0.210, 0.181 and 0.196, respectively (P<0.001). The final evaluation index system consisted of 4 first-level indicators, 16 second-level indicators and 39 third-level indicators. The top 3 indicators of combined weight were inpatient satisfaction(0.0979), outpatient satisfaction(0.0682) and the proportion of medical service income(0.0494).
The public hospital operation management evaluation index system constructed by this research had high scientific, rational and practical guiding significance and was an effective tool to analyze and evaluate the operation management of public hospitals.
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| 科 Family | 属数 Number of genus | 种数 Number of species | 占总种数比例 Percentage of total species (%) | 属 Genus | 种数 Number of species | 占总种数比例 Percentage of total species (%) |
|---|---|---|---|---|---|---|
| 鹅膏菌科Amanitaceae | 2 | 11 | 5.26 | 鹅膏菌属 Amanita | 10 | 4.78 |
| 小菇科 Mycenaceae | 2 | 12 | 5.74 | 丝盖伞属 Inocybe | 5 | 2.39 |
| 多孔菌科 Polyporaceae | 8 | 14 | 6.70 | 蜡蘑属 Laccaria | 5 | 2.39 |
| 红菇科 Russulaceae | 3 | 23 | 11.00 | 小皮伞属 Marasmius | 6 | 2.87 |
| 小菇属 Mycena | 11 | 5.26 | ||||
| 光柄菇属 Pluteus | 5 | 2.39 | ||||
| 红菇属 Russula | 17 | 8.13 | ||||
| 栓菌属 Trametes | 5 | 2.39 |
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