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Application of patient journey maps in the health management of patients with chronic diseases:a scoping review
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Yuelin LI1, Yulin LU1, Dingyi ZHANG1, Yunhua WANG2, Qian ZHANG1, Mingrui CAO1, Yiheng CHEN1, Ruishan LIU1
Chinese Nursing Research | 2026, 40(14) : 2527 - 2535
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Chinese Nursing Research | 2026, 40(14): 2527-2535
• Review Articles •
Application of patient journey maps in the health management of patients with chronic diseases:a scoping review
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Yuelin LI1, Yulin LU1, Dingyi ZHANG1, Yunhua WANG2, Qian ZHANG1, Mingrui CAO1, Yiheng CHEN1, Ruishan LIU1
Affiliations
  • 1School of Nursing, Kunming Medical University, Yunnan 650500 China
  • 2The Third Affiliated Hospital of Kunming Medical University/Yunnan Cancer Hospital/Peking University Cancer Hospital Yunnan
Published: 2026-07-25 doi: 10.12102/j.issn.1009-6493.2026.14.020
Outline
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Objective

To conduct a scoping review of the application of patient journey maps in the health management of patients with chronic diseases.

Methods

Following the scoping review methodology,relevant Chinese and English literature on the application of patient journey maps in the health management of patients with chronic diseases was retrieved from databases including CNKI,Wanfang Data,VIP,CBM,Cochrane Library,PubMed,CINAHL,EMbase,and Web of Science.The retrieval period spanned from database establishment to August 1,2025.Two researchers independently screened the literature and extracted data.

Results

A total of 32 articles were included.Patient journey maps were most commonly used for health management in patients with cancer and cardiovascular diseases.The types of patient journey maps included 5 types,namely the overall patient journey maps,patient psychological(cognitive) model maps,patient-caregiver interaction maps,service blueprint maps,and care environment spatial maps.Presentation formats included 4 types,namely flowcharts,timelines,line graphs,and mixed formats.Application contents included identifying patient needs,identifying service gaps in healthcare,decision-making information support,disease management,transitional care,and assisting in the design and development of tools.

Conclusions

The application of patient journey maps in the health management of patients with chronic diseases has shown positive effects.However,it is still in the preliminary exploration phase.The methodology of patient journey maps has not yet been standardized.High-quality research should be conducted in the future.

patient journey map  /  chronic disease  /  health management  /  scoping review  /  nursing
李月琳, 卢玉林, 张丁懿, 王云华, 张纤, 曹明睿, 陈怡珩, 刘芮杉. 病人旅程地图在慢性病病人健康管理中应用的范围综述. 护理研究, 2026 , 40 (14) : 2527 -2535 . DOI: 10.12102/j.issn.1009-6493.2026.14.020
Yuelin LI, Yulin LU, Dingyi ZHANG, Yunhua WANG, Qian ZHANG, Mingrui CAO, Yiheng CHEN, Ruishan LIU. Application of patient journey maps in the health management of patients with chronic diseases:a scoping review[J]. Chinese Nursing Research, 2026 , 40 (14) : 2527 -2535 . DOI: 10.12102/j.issn.1009-6493.2026.14.020
Year 2026 volume 40 Issue 14
52
22
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Article Info
doi: 10.12102/j.issn.1009-6493.2026.14.020
  • Receive Date:2025-08-29
  • Online Date:2026-10-30
  • Published:2026-07-25
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History
  • Received:2025-08-29
  • Revised:2026-04-20
Affiliations
    1School of Nursing, Kunming Medical University, Yunnan 650500 China
    2The Third Affiliated Hospital of Kunming Medical University/Yunnan Cancer Hospital/Peking University Cancer Hospital Yunnan
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红菇科 Russulaceae 3 23 11.00 小皮伞属 Marasmius 6 2.87
小菇属 Mycena 11 5.26
光柄菇属 Pluteus 5 2.39
红菇属 Russula 17 8.13
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