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Application of conversational agents in symptom management of cancer patients: a scoping review
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Pufang ZHANG1, 2, Xueqin YANG3, Jingru FENG1, Xiaojun SHU2, Xiaodong NING2
Chinese Nursing Research | 2026, 40(15) : 2714 - 2722
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Chinese Nursing Research | 2026, 40(15): 2714-2722
• Review Articles •
Application of conversational agents in symptom management of cancer patients: a scoping review
Full
Pufang ZHANG1, 2, Xueqin YANG3, Jingru FENG1, Xiaojun SHU2, Xiaodong NING2
Affiliations
  • 1Hubei University of Medicine, Hubei 442000 China
  • 2The Affiliated Central Hospital of Jingchu University of Technology
  • 3Jingchu University of Technology
Published: 2026-08-10 doi: 10.12102/j.issn.1009-6493.2026.15.019
Outline
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Objective

To systematically retrieve the research on the application of conversational agents in symptom management of cancer patients,to provide reference for precise symptom management practice of cancer patients.

Methods

The relevant literature on the application of conversational agents in symptom management of cancer patients from PubMed,EMbase,Web of Science,Cochrane Library,ProQuest,EBSCO,CNKI,VIP Database,WanFang Database,and CBM were retrieved.The retrieval period was from the establishment of the databases to November 22,2025.The included literature were summarized and analyzed.

Results

A total of 26 literatures were included.The response models of conversational agents were mainly natural language processing-based,rule-based,and mixture model.The information output sources included authoritative clinical guidelines and self-developed evidence-based question-and-answer databases.The information output formats included text,voice,and multimodal formats.Intervention contents included symptom monitoring and grading management,medication management and compliance management,health education and information support,psychological and emotional support,lifestyle intervention.The main outcome indicators were physical symptoms,psychosocial health outcomes,and user experience.

Conclusions

The symptom management of cancer patients based on conversational agents is feasible and effective.It shows a good application prospect in improving cancer patients' self-management ability,quality of life,enhancing satisfaction and compliance,optimizing the allocation of medical resources,and promoting doctor-patient communication and information sharing.

conversational agents  /  Chatbot  /  large language model  /  artificial intelligence,AI  /  symptom management  /  scoping review  /  evidence-based nursing
张普芳, 杨雪琴, 冯靖茹, 舒小俊, 宁晓东. 对话代理在癌症病人症状管理中应用的范围综述. 护理研究, 2026 , 40 (15) : 2714 -2722 . DOI: 10.12102/j.issn.1009-6493.2026.15.019
Pufang ZHANG, Xueqin YANG, Jingru FENG, Xiaojun SHU, Xiaodong NING. Application of conversational agents in symptom management of cancer patients: a scoping review[J]. Chinese Nursing Research, 2026 , 40 (15) : 2714 -2722 . DOI: 10.12102/j.issn.1009-6493.2026.15.019
Year 2026 volume 40 Issue 15
62
23
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doi: 10.12102/j.issn.1009-6493.2026.15.019
  • Receive Date:2025-09-14
  • Online Date:2026-10-30
  • Published:2026-08-10
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History
  • Received:2025-09-14
  • Revised:2026-04-29
Affiliations
    1Hubei University of Medicine, Hubei 442000 China
    2The Affiliated Central Hospital of Jingchu University of Technology
    3Jingchu University of Technology
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表12种不同金属材料的力学参数
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鹅膏菌科Amanitaceae 2 11 5.26 鹅膏菌属 Amanita 10 4.78
小菇科 Mycenaceae 2 12 5.74 丝盖伞属 Inocybe 5 2.39
多孔菌科 Polyporaceae 8 14 6.70 蜡蘑属 Laccaria 5 2.39
红菇科 Russulaceae 3 23 11.00 小皮伞属 Marasmius 6 2.87
小菇属 Mycena 11 5.26
光柄菇属 Pluteus 5 2.39
红菇属 Russula 17 8.13
栓菌属 Trametes 5 2.39
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