Full
Outline
To explore the application effect of artificial intelligence(AI) telephone follow-up in patient management for intravitreal injection.
A total of 1 000 patients who underwent intravitreal injection at the intravitreal injection center of Tianjin Medical University Eye Hospital from January to June 2025 were selected as the study subjects.The patients were divided into an AI telephone follow-up group and a manual telephone follow-up group using a random number table method,with 500 cases each.In the manual telephone follow-up group,follow-up calls were conducted by nurses.In the AI telephone follow-up group,an AI telephone follow-up system developed by the research team was used for follow-up.The two groups were compared in terms of call success rate,effective connection rate,information collection rate,complete information collection rate,and patient follow-up satisfaction,and the average call duration was also calculated.
The average call duration was 146 seconds in the AI telephone follow-up group and 79 seconds in the manual telephone follow-up group.The call success rate in the AI telephone follow-up group was 79.20%,which was higher than that in the manual telephone follow-up group (71.40%).However,the effective connection rate(79.80%),information collection rate(76.58%), complete information collection rate(59.50%),and patient follow-up satisfaction(92.4%) in the AI telephone follow-up group were all lower than those in the manual telephone follow-up group (effective connection rate was 99.72%,information collection rate was 92.98%,complete information collection rate was 92.15%,patient follow-up satisfaction was 100.0%).
The application of AI telephone follow-up in patients undergoing intravitreal injection could improve call success rate,but it has limitations in terms of interaction quality,information completeness,and call duration control.In the future,AI telephone follow-up could be used as an auxiliary tool for manual follow-up to comprehensively improve the efficiency and digital level of nursing follow-up.
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| 科 Family | 属数 Number of genus | 种数 Number of species | 占总种数比例 Percentage of total species (%) | 属 Genus | 种数 Number of species | 占总种数比例 Percentage of total species (%) |
|---|---|---|---|---|---|---|
| 鹅膏菌科Amanitaceae | 2 | 11 | 5.26 | 鹅膏菌属 Amanita | 10 | 4.78 |
| 小菇科 Mycenaceae | 2 | 12 | 5.74 | 丝盖伞属 Inocybe | 5 | 2.39 |
| 多孔菌科 Polyporaceae | 8 | 14 | 6.70 | 蜡蘑属 Laccaria | 5 | 2.39 |
| 红菇科 Russulaceae | 3 | 23 | 11.00 | 小皮伞属 Marasmius | 6 | 2.87 |
| 小菇属 Mycena | 11 | 5.26 | ||||
| 光柄菇属 Pluteus | 5 | 2.39 | ||||
| 红菇属 Russula | 17 | 8.13 | ||||
| 栓菌属 Trametes | 5 | 2.39 |
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