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A User-Experience Evaluation Model for In-Vehicle Software Based on Subjective and Objective Data
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Mengyue SU1, Zhen FAN2, 3, Bangbei TANG2, 4, Mingxin ZHU2, 3, Yang LI1, Feng HUA1, Shengnan CHEN2
Chinese Journal of Automotive Engineering | 2025, 15(4) : 508 - 515
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Chinese Journal of Automotive Engineering | 2025, 15(4): 508-515
• Intelligent & Connected Technologies Section/Editor in Chief：GAO Zhenhai •
A User-Experience Evaluation Model for In-Vehicle Software Based on Subjective and Objective Data
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Mengyue SU1, Zhen FAN2, 3, Bangbei TANG2, 4, Mingxin ZHU2, 3, Yang LI1, Feng HUA1, Shengnan CHEN2
Affiliations
  • 1 China Automotive Engineering Research Institute Co.，Ltd.，Chongqing 401122，China
  • 2 School of Intelligent Manufacturing Engineering，Chongqing University of Arts and Sciences，Chongqing 402160，China
  • 3 School of Mechanical Engineering，Sichuan University of Science & Engineering，Yibin 643002，Sichuan，China
  • 4 Physiology Teaching and Research Section，Army Medical University，Chongqing 400038，China
Published: 2025-07-20 doi: 10.3969/j.issn.2095‒1469.2025.04.08
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To address the lack of objective and quantitative data support in the user-experience evaluation of in-vehicle software usability, the paper proposed an evaluation method that blends subjective and objective data. The subjective psychological responses and objective physiological signals captured during the user-experience evaluation were used as evaluation indices of vehicle software. Twenty target users were recruited for the study. A head-mounted eye tracker, a finger-trajectory tracking system, and a satisfaction questionnaire were used to collect the eye-movement data, finger-movement data and subjective ratings while participants evaluated three kinds of in-vehicle software. Eye-movement and hand-operation data were processed with D-lab and EthoVision XT software, and a multi-dimensional comprehensive evaluation model combining psychological and physiological indices was established. The evaluation model was then validated. The results show that the navigation software provides the best user experience, the air-conditioning software ranks second, and the media-player software performs the worst.

vehicle software  /  eye moving testing  /  finger behavior testing  /  evaluation model
Mengyue SU, Zhen FAN, Bangbei TANG, Mingxin ZHU, Yang LI, Feng HUA, Shengnan CHEN. A User-Experience Evaluation Model for In-Vehicle Software Based on Subjective and Objective Data[J]. Chinese Journal of Automotive Engineering, 2025 , 15 (4) : 508 -515 . DOI: 10.3969/j.issn.2095‒1469.2025.04.08
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Year 2025 volume 15 Issue 4
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Article Info
doi: 10.3969/j.issn.2095‒1469.2025.04.08
  • Receive Date：2024-06-17
  • Online Date：2025-09-10
  • Published：2025-07-20
Article Data
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History
  • Received：2024-06-17
  • Revised：2024-07-27
Funding
Affiliations
    1 China Automotive Engineering Research Institute Co.，Ltd.，Chongqing 401122，China
    2 School of Intelligent Manufacturing Engineering，Chongqing University of Arts and Sciences，Chongqing 402160，China
    3 School of Mechanical Engineering，Sichuan University of Science & Engineering，Yibin 643002，Sichuan，China
    4 Physiology Teaching and Research Section，Army Medical University，Chongqing 400038，China
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