This paper aims to understand the current situation of residents' flood EEC in Jiaozuo city, identify its influencing factors, and to improve their flood EEC. Firstly, a comprehensive index method was adopted to construct an index of residents' flood EEC from four dimensions: knowledge, skills, willingness and behavior. Then, based on literature analysis, ten key factors influencing residents' flood EEC were identified and analyzed. Finally, according to the conclusion, countermeasures and suggestions for improving residents' flood EEC were proposed. The results show that the flood EEC of urban residents in Jiaozuo city is at a medium to low level. The evacuation willingness score is the highest, the evacuation skills score is the lowest, and the evacuation knowledge and behavior scores are in the middle. From the perspective of influencing factors, male respondents, young people, those with higher education, higher income, more flood experience, large family members, more mobility-impaired family members, more children under 12 years old, those living in bungalows, and those living in flood-prone areas have higher flood EEC.