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Digital Competency of Civil Servants：Conceptual Connotation，Analytical Framework，and Evaluation Index System
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Gaojing Guo1, 2, Xinxin Zhang2, Guangwei Hu1
Studies on Science Popularization | 2024, 19(5) : 14 - 24
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Studies on Science Popularization | 2024, 19(5): 14-24
• Science Popularization Capacity •
Digital Competency of Civil Servants：Conceptual Connotation，Analytical Framework，and Evaluation Index System
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Gaojing Guo1, 2, Xinxin Zhang2, Guangwei Hu1
Affiliations
  • 1School of information management，Nanjing University，Nanjing，210023
  • 2School of Humanities and Law，Jiangsu Ocean University，Lianyungang，222005
Published: 2024-10-20 doi: 10.19293/j.cnki.1673-8357.2024.05.002
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Digital competency of civil servants serves as the microfoundation for digital government construction. Building upon a critical analysis of digital competence-related concepts，this study clarifies the conceptual connotation of civil servants’digital competency. It is conceptualized as the comprehensive capability of civil servants to implement digital administration and governance within the digital government context. Its essential attribute emerges as a psycho-behavioral complex constructed through the interplay of public service motivation，public values，and digital technology integration. Drawing inspiration from classic competency models，this study develops a digital competency analysis framework for civil servants，encompassing psychological and behavioral competencies. The framework includes four dimensions：digital spirit，digital qualities，digital professional skills，and digital administration and governance capacity，which can be further decomposed into 15 specific elements. Ultimately，this study constructs a comprehensive digital competency evaluation index system for civil servants based on the proposed analytical framework.

digital competency  /  civil servants  /  digital government  /  public service motivation  /  public value
Gaojing Guo, Xinxin Zhang, Guangwei Hu. Digital Competency of Civil Servants：Conceptual Connotation，Analytical Framework，and Evaluation Index System[J]. Studies on Science Popularization, 2024 , 19 (5) : 14 -24 . DOI: 10.19293/j.cnki.1673-8357.2024.05.002
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Year 2024 volume 19 Issue 5
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Article Info
doi: 10.19293/j.cnki.1673-8357.2024.05.002
  • Receive Date：2024-02-05
  • Online Date：2026-03-16
  • Published：2024-10-20
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  • Received：2024-02-05
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    1School of information management，Nanjing University，Nanjing，210023
    2School of Humanities and Law，Jiangsu Ocean University，Lianyungang，222005
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