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With the issuance of a series of supportive policies and the rapid development of emerging technologies, the digital public service system is continuously being improved and optimized. Focusing on the actual development of Shandong Province's digital public service system, an evaluation index system for digital public service quality satisfaction that includes 4 criterion layers and 15 target layers was established. Through questionnaire surveys, a fuzzy comprehensive evaluation model was employed to quantitatively assess the quality of digital public services in Shandong Province, and a thorough analysis of the existing issues, particularly the deficiencies in service quality and service innovation was conducted. Based on this, targeted improvement strategies are proposed such as enhancing the timeliness of problem resolution, improving information transparency, strengthening multi-department service integration, providing personalized services, promoting intelligentization levels, and optimizing service processes, in order to effectively enhance the quality of digital public services in Shandong Province and meet the growing service demands of the public.
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| 科 Family | 属数 Number of genus | 种数 Number of species | 占总种数比例 Percentage of total species (%) | 属 Genus | 种数 Number of species | 占总种数比例 Percentage of total species (%) |
|---|---|---|---|---|---|---|
| 鹅膏菌科Amanitaceae | 2 | 11 | 5.26 | 鹅膏菌属 Amanita | 10 | 4.78 |
| 小菇科 Mycenaceae | 2 | 12 | 5.74 | 丝盖伞属 Inocybe | 5 | 2.39 |
| 多孔菌科 Polyporaceae | 8 | 14 | 6.70 | 蜡蘑属 Laccaria | 5 | 2.39 |
| 红菇科 Russulaceae | 3 | 23 | 11.00 | 小皮伞属 Marasmius | 6 | 2.87 |
| 小菇属 Mycena | 11 | 5.26 | ||||
| 光柄菇属 Pluteus | 5 | 2.39 | ||||
| 红菇属 Russula | 17 | 8.13 | ||||
| 栓菌属 Trametes | 5 | 2.39 |
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