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The Influence of Digital Capability on Service Innovation Performance of Manufacturing Enterprises: The Moderating Role of Organizational Agility
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Wenbin Xu, Shengbin Hao
Journal of Technology Economics | 2025, 44(8) : 27 - 39
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Journal of Technology Economics | 2025, 44(8): 27-39
• Integrated Education Technology Talent Theme Column •
The Influence of Digital Capability on Service Innovation Performance of Manufacturing Enterprises: The Moderating Role of Organizational Agility
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Wenbin Xu, Shengbin Hao
Affiliations
  • Business School, Harbin Institute of Technology, Harbin 150001, China
Published: 2025-08-25 doi: 10.12404/j.issn.1002-980X.J24090403
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Under the dual background of digitalization and servitization, how manufacturing enterprises can empower service innovation through digital capabilities is a concern shared by both the theoretical and practical communities. Based on the dynamic capabilities theory and organizational information processing theory, the theoretical model of three kinds of digital capabilities affecting the service innovation performance of manufacturing was constructed with organizational agility as the moderating variable. Through the questionnaire survey and empirical analysis of 276 manufacturing enterprises, the result shows three kinds of digital capabilities can significantly promote the service innovation performance of manufacturing enterprises. Two types of organizational agility play a differential moderating role in this process. Market agility enhances the positive relationship between digital perception and service innovation performance of manufacturing enterprises, while operational agility enhances the positive effects of digital insight and digital transformation capabilities on the performance of service innovation in manufacturing enterprises. It enriches the antecedents of service innovation in manufacturing enterprises and provides guidance for the transformation and upgrading of manufacturing enterprises in the era of digital economy.

digital capabilities  /  service innovation in manufacturing enterprises  /  organizational agility  /  dynamic capabilities
许文彬, 郝生宾. 数字化能力对制造企业服务创新绩效的影响——组织敏捷性的调节作用. 技术经济, 2025 , 44 (8) : 27 -39 . DOI: 10.12404/j.issn.1002-980X.J24090403
Wenbin Xu, Shengbin Hao. The Influence of Digital Capability on Service Innovation Performance of Manufacturing Enterprises: The Moderating Role of Organizational Agility[J]. Journal of Technology Economics, 2025 , 44 (8) : 27 -39 . DOI: 10.12404/j.issn.1002-980X.J24090403
Year 2025 volume 44 Issue 8
37
5
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doi: 10.12404/j.issn.1002-980X.J24090403
  • Receive Date:2024-09-04
  • Online Date:2026-10-27
  • Published:2025-08-25
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  • Received:2024-09-04
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    Business School, Harbin Institute of Technology, Harbin 150001, China
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表12种不同金属材料的力学参数
科
Family
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Number of
genus
种数
Number of
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Number of
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Percentage of total
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鹅膏菌科Amanitaceae 2 11 5.26 鹅膏菌属 Amanita 10 4.78
小菇科 Mycenaceae 2 12 5.74 丝盖伞属 Inocybe 5 2.39
多孔菌科 Polyporaceae 8 14 6.70 蜡蘑属 Laccaria 5 2.39
红菇科 Russulaceae 3 23 11.00 小皮伞属 Marasmius 6 2.87
小菇属 Mycena 11 5.26
光柄菇属 Pluteus 5 2.39
红菇属 Russula 17 8.13
栓菌属 Trametes 5 2.39
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