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Multi-subject Evolutionary Game in the Live Ecology : The Impact of After-sales Service of Web Celebrity Live Streaming on Consumer Behavior
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Xue Zhao, Jinfeng Zhang
Journal of Technology Economics | 2024, 43(4) : 143 - 158
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Journal of Technology Economics | 2024, 43(4): 143-158
Technology Economics Management
Multi-subject Evolutionary Game in the Live Ecology : The Impact of After-sales Service of Web Celebrity Live Streaming on Consumer Behavior
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Xue Zhao, Jinfeng Zhang
Affiliations
  • Hangzhou College of Commerce Zhejiang Gongshang University Hangzhou 311500 China
Published: 2024-04-10 doi: 10.12404/j.issn.1002-980X.J23102604
Outline
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The after-sales service in live streaming commerce continuously affects consumers' shopping experience, posing an obstacle to the healthy growth of the web celebrities economy. The relationship among web celebrities, live streaming platforms, and behaviors of consumers was analyzed, and a tripartite evolutionary game model was constructed. Meanwhile, the evolutionary game process and laws of different subjects' behavior under the change of parameters of gain, loss, and coefficient categories were simulated and analyzed. In the process of building the model, the "multiple" attributes of the live streaming platforms, web celebrities, and consumers were taken into account and the emotional benefits of consumers in the process of live streaming consumption were extended. It is found that web celebrity is more sensitive to revenue in the state of efficient after-sales and less sensitive to excess revenue from consumers' impulsive consumption. Consumers' emotional attachment to web celebrities and their willingness to consume show a tendency to change in the same direction, and web celebrity's after-sales attitude changes in tandem with the regulatory intensity of the platform. In the case of web celebrity's efficient after-sales, consumers' willingness to consume does not decline significantly even if they have lower functional gains and higher return rates.

live streaming e-commerce  /  emotional attachment  /  evolutionary game  /  impulsive consumption
Xue Zhao, Jinfeng Zhang. Multi-subject Evolutionary Game in the Live Ecology : The Impact of After-sales Service of Web Celebrity Live Streaming on Consumer Behavior[J]. Journal of Technology Economics, 2024 , 43 (4) : 143 -158 . DOI: 10.12404/j.issn.1002-980X.J23102604
Year 2024 volume 43 Issue 4
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doi: 10.12404/j.issn.1002-980X.J23102604
  • Receive Date:2023-10-26
  • Online Date:2025-07-29
  • Published:2024-04-10
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  • Received:2023-10-26
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    Hangzhou College of Commerce Zhejiang Gongshang University Hangzhou 311500 China
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表12种不同金属材料的力学参数

Family
属数
Number of
genus
种数
Number of
species
占总种数比例
Percentage of
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Genus
种数
Number of
species
占总种数比例
Percentage of total
species (%)
鹅膏菌科Amanitaceae 2 11 5.26 鹅膏菌属 Amanita 10 4.78
小菇科 Mycenaceae 2 12 5.74 丝盖伞属 Inocybe 5 2.39
多孔菌科 Polyporaceae 8 14 6.70 蜡蘑属 Laccaria 5 2.39
红菇科 Russulaceae 3 23 11.00 小皮伞属 Marasmius 6 2.87
小菇属 Mycena 11 5.26
光柄菇属 Pluteus 5 2.39
红菇属 Russula 17 8.13
栓菌属 Trametes 5 2.39
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