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A Practical Study on the Reconstruction of the Whole Process of Discharge Medication with A Patient-Centered Approach
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Dongbo JIANG, Deying YANG, Guoyuan YANG, Haiming LIANG, Bilang CAO*
Pharmacy Today | 2026, 36(3) : 237 - 240
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Pharmacy Today | 2026, 36(3): 237-240
A Practical Study on the Reconstruction of the Whole Process of Discharge Medication with A Patient-Centered Approach
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Dongbo JIANG, Deying YANG, Guoyuan YANG, Haiming LIANG, Bilang CAO*
Affiliations
  • Department of Pharmacy, Affiliated Hospital of Guangdong Medical University, Zhanjiang, Guangdong 524000, China
Published: 2026-03-25 doi: 10.12048/j.issn.1674-229X.2026.03.013
Outline
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OBJECTIVE

To optimize the discharge medication dispensing process, shorten patients' waiting time for medications, and improve patients'medical service experience.

METHODS

The discharge medication dispensing process was comprehensively reconstructed by implementing measures such as introducing a medication pickup medication pickup check-in system, issuing doctor's orders for "pre -discharge medications" one day in advance, and prescribing doctor's orders for "same -day discharge medications" during off-peak hours. The patients' queuing time for medications and satisfaction with pharmaceutical care were compared before and after the optimization.

RESULTS

After the process reconstruction and optimization, the average time from payment to medication pickup at the window for patients decreased significantly. The average time from check-in to medication pickup was only 5.5 min, patients'satisfaction scores were significantly improved.

CONCLUSION

Optimization based on the traditional discharge medication dispensing process has significantly shortened the queuing time for patients picking up discharge medications, improved their medical experience, and enhanced patients'satisfaction with pharmaceutical care.

medication pickup check-in  /  pre-discharge medications  /  pharmaceutical care  /  medication waiting time
江东波, 杨德盈, 杨国源, 梁海明, 曹碧琅. 以患者为中心的出院带药全流程重构实践研究. 今日药学, 2026 , 36 (3) : 237 -240 . DOI: 10.12048/j.issn.1674-229X.2026.03.013
Dongbo JIANG, Deying YANG, Guoyuan YANG, Haiming LIANG, Bilang CAO. A Practical Study on the Reconstruction of the Whole Process of Discharge Medication with A Patient-Centered Approach[J]. Pharmacy Today, 2026 , 36 (3) : 237 -240 . DOI: 10.12048/j.issn.1674-229X.2026.03.013
Appendix
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Year 2026 volume 36 Issue 3
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Article Info
doi: 10.12048/j.issn.1674-229X.2026.03.013
  • Receive Date：2026-01-06
  • Online Date：2026-09-23
  • Published：2026-03-25
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History
  • Received：2026-01-06
Funding
Affiliations
    Department of Pharmacy, Affiliated Hospital of Guangdong Medical University, Zhanjiang, Guangdong 524000, China
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https://castjournals.cast.org.cn/joweb/jryx/EN/10.12048/j.issn.1674-229X.2026.03.013
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表12种不同金属材料的力学参数
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小菇科 Mycenaceae 2 12 5.74 丝盖伞属 Inocybe 5 2.39
多孔菌科 Polyporaceae 8 14 6.70 蜡蘑属 Laccaria 5 2.39
红菇科 Russulaceae 3 23 11.00 小皮伞属 Marasmius 6 2.87
小菇属 Mycena 11 5.26
光柄菇属 Pluteus 5 2.39
红菇属 Russula 17 8.13
栓菌属 Trametes 5 2.39
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