Addressing shortcomings in the current customer service system, including low awareness of passenger service needs, limited service channels, high costs, and inefficient operation control, this study starts by examining highquality and efficient travel demand in the modern era and analyzing diverse passenger group travel needs. We advocate for new service goals centered on timeliness, convenience, accuracy, and proactivity. The proposed smart passenger service architecture for urban rail transit embraces the multitude of online and offline demands, overcoming existing system limitations in data integration, equipment platform unification, service quality, and efficiency. Emphasizing adherence to passenger service schedules, it also prioritizes efficient lastmeter service delivery. By showcasing representative Beijing subway lines, we present a replicable technological system and application model that can comprehensively enhance the intelligent service and management processes of China's urban rail transit system.
| 科 Family | 属数 Number of genus | 种数 Number of species | 占总种数比例 Percentage of total species (%) | 属 Genus | 种数 Number of species | 占总种数比例 Percentage of total species (%) |
|---|---|---|---|---|---|---|
| 鹅膏菌科Amanitaceae | 2 | 11 | 5.26 | 鹅膏菌属 Amanita | 10 | 4.78 |
| 小菇科 Mycenaceae | 2 | 12 | 5.74 | 丝盖伞属 Inocybe | 5 | 2.39 |
| 多孔菌科 Polyporaceae | 8 | 14 | 6.70 | 蜡蘑属 Laccaria | 5 | 2.39 |
| 红菇科 Russulaceae | 3 | 23 | 11.00 | 小皮伞属 Marasmius | 6 | 2.87 |
| 小菇属 Mycena | 11 | 5.26 | ||||
| 光柄菇属 Pluteus | 5 | 2.39 | ||||
| 红菇属 Russula | 17 | 8.13 | ||||
| 栓菌属 Trametes | 5 | 2.39 |