Article(id=1289539496446370711, tenantId=1146029695717560320, journalId=1149652312894775300, issueId=1289539486497481524, articleNumber=null, orderNo=null, doi=10.19293/j.cnki.1673-8357.2021.06.010, pmid=null, cstr=null, oa=null, hot=null, price=null, onlineType=0, articleFormat=0, articleType=null, articleTypeStr=null, receivedDate=1629216000000, receivedDateStr=2021-08-18, revisedDate=null, revisedDateStr=null, acceptedDate=null, acceptedDateStr=null, onlineDate=1785379774437, onlineDateStr=2026-07-30, pubDate=1640707200000, pubDateStr=2021-12-29, doiRegisterDate=null, doiRegisterDateStr=null, onlineIssueDate=1785379774437, onlineIssueDateStr=2026-07-30, onlineJustAcceptDate=null, onlineJustAcceptDateStr=null, onlineFirstDate=null, onlineFirstDateStr=null, sourceXml=null, magXml=null, createTime=1785379774437, creator=13701087609, updateTime=1785379774437, updator=13701087609, issue=Issue{id=1289539486497481524, tenantId=1146029695717560320, journalId=1149652312894775300, year='2021', volume='16', issue='6', pageStart='5', pageEnd='111', issueExtLink='null', onlineDate='null', pubDate='1640707200000', pubDateStr='2021-12-29', beforeIssueId=null, nextIssueId=null, price=null, status=1, issueComplete=1, articleOrder=1, issueType=-1, specialIssue=null, createTime=1785379772066, creator='13701087609', updateTime=1785379772066, updator='13701087609', preIssue=null, nextIssue=null, articleTotal=null, ext=null, issueFiles=null, downloadFileDto=null}, startPage=80, endPage=88, ext={EN=ArticleExt(id=1289539496651891608, articleId=1289539496446370711, tenantId=1146029695717560320, journalId=1149652312894775300, language=EN, title=Research on Improving Paths of the Science Popularization Venues Satisfaction Based on IPA and fsQCA: Take China Science and Technology Museum as an Example, columnId=1289195988208427845, journalTitle=Studies on Science Popularization, columnName=Papers, runingTitle=null, highlight=null, articleAbstract=

The thesis aims at the high-quality development of science popularization venues, focuses on improving audience satisfaction. Taking China Science and Technology Museum as an example, we combine the traditional quantitative study of IPA with fuzzy-set qualitative comparative analysis (fsQCA). Bases on the results of audience satisfaction survey, three ways to improve audience satisfaction are proposed: exploring the connotation of exhibits deeply, developing and promoting cultural and creative products; improving the dining environment and the cultural & leisure quality; keeping pace with the times and building brand competitiveness of science museums.

, authors=Peng Tian¹, Shi Chen², authorsList=Peng Tian, Shi Chen, authorCompany=null, correspAuthors=null, authorNote=null, correspAuthorsNote=null, copyrightStatement=null, copyrightOwner=null, extLink=null, articleAbsUrl=null, sourceXml=null, magXml=null, pdfUrl=null, pdf=null, pdfFileSize=null, pdfExtLink=null, richHtmlUrl=null, mobilePdfUrl=null, reviewReport=null, pdfFirstPage=null, abstractGraph=null, abstractGraphContent=null, abstractVideo=null, citation=null, cebUrl=null, magXmlContent=null, mapNumber=null, fund=null), CN=ArticleExt(id=1289539497054544793, articleId=1289539496446370711, tenantId=1146029695717560320, journalId=1149652312894775300, language=CN, title=基于IPA和fsQCA的科普场馆满意度提升路径研究——以中国科技馆为例, columnId=1289156595011658448, journalTitle=科普研究, columnName=研究论文, runingTitle=null, highlight=null, articleAbstract=

针对科普场馆高质量发展，围绕观众满意度的提升，以中国科技馆为例，将传统的IPA定量研究与模糊集定性比较分析（fsQCA）相结合，基于观众满意度调查结果提出三条满意度提升路径：深度挖掘展品内涵、开发和推广文创产品；完善用餐环境，提升科普场馆文化休闲品质；与时俱进、打造品牌竞争力。

, authors=田鹏¹, 陈实², authorsList=田鹏, 陈实, authorCompany=null, correspAuthors=null, authorNote=, correspAuthorsNote=null, copyrightStatement=null, copyrightOwner=null, extLink=null, articleAbsUrl=null, sourceXml=emVVM53U7kBhr74USOCfbg==, magXml=BT2H4rhhh8SF2biv2xRZlg==, pdfUrl=null, pdf=No4GhvNEpaxh8QszMB1ZtA==, pdfFileSize=1473655, pdfExtLink=null, richHtmlUrl=null, mobilePdfUrl=null, reviewReport=null, pdfFirstPage=null, abstractGraph=null, abstractGraphContent=null, abstractVideo=null, citation=null, cebUrl=null, magXmlContent=LeyxbfiW26twaB5RTWSEBg==, mapNumber=null, fund=null)}, authors=[Author(id=1289539497507529633, tenantId=1146029695717560320, journalId=1149652312894775300, articleId=1289539496446370711, orderNo=0, firstName=null, middleName=null, lastName=null, nameCn=null, orcid=null, stid=null, country=null, authorPic=null, dead=0, email=null, emailSecond=null, emailThird=null, correspondingAuthor=0, authorType=1, ext={EN=AuthorExt(id=1289539497624970147, tenantId=1146029695717560320, journalId=1149652312894775300, articleId=1289539496446370711, authorId=1289539497507529633, language=EN, stringName=Peng Tian, firstName=Peng, middleName=null, lastName=Tian, prefix=null, suffix=null, authorComment=null, nameInitials=null, affiliation=null, department=null, xref=¹, address=¹Training and Talent Service Center of China Association for Science and Technology, Beijing 100081, bio=null, bioImg=null, bioContent=null, aboutCorrespAuthor=null), CN=AuthorExt(id=1289539497738216356, tenantId=1146029695717560320, journalId=1149652312894775300, articleId=1289539496446370711, authorId=1289539497507529633, language=CN, stringName=田鹏, firstName=null, middleName=null, lastName=null, prefix=null, suffix=null, authorComment=null, nameInitials=null, affiliation=null, department=null, xref=¹, address=¹中国科协培训和人才服务中心，北京　100081, bio=null, bioImg=null, bioContent=null, aboutCorrespAuthor=null)}, companyList=[AuthorCompany(id=1289539497310397338, tenantId=1146029695717560320, journalId=1149652312894775300, articleId=1289539496446370711, xref=¹, ext=[AuthorCompanyExt(id=1289539497318785947, tenantId=1146029695717560320, journalId=1149652312894775300, articleId=1289539496446370711, companyId=1289539497310397338, language=EN, country=null, province=null, city=null, postcode=null, companyName=null, departmentName=null, remark=¹Training and Talent Service Center of China Association for Science and Technology, Beijing 100081), AuthorCompanyExt(id=1289539497327174556, tenantId=1146029695717560320, journalId=1149652312894775300, articleId=1289539496446370711, companyId=1289539497310397338, language=CN, country=null, province=null, city=null, postcode=null, companyName=null, departmentName=null, remark=¹中国科协培训和人才服务中心，北京　100081)])]), Author(id=1289539497801130918, tenantId=1146029695717560320, journalId=1149652312894775300, articleId=1289539496446370711, orderNo=1, firstName=null, middleName=null, lastName=null, nameCn=null, orcid=null, stid=null, country=null, authorPic=null, dead=0, email=kjchensh@bnu.edu.cn, emailSecond=null, emailThird=null, correspondingAuthor=0, authorType=1, ext={EN=AuthorExt(id=1289539497868239784, tenantId=1146029695717560320, journalId=1149652312894775300, articleId=1289539496446370711, authorId=1289539497801130918, language=EN, stringName=Shi Chen, firstName=Shi, middleName=null, lastName=Chen, prefix=null, suffix=null, authorComment=null, nameInitials=null, affiliation=null, department=null, xref=², address=²School of Government, Beijing Normal University, Beijing 100875, bio=null, bioImg=null, bioContent=null, aboutCorrespAuthor=null), CN=AuthorExt(id=1289539497939542953, tenantId=1146029695717560320, journalId=1149652312894775300, articleId=1289539496446370711, authorId=1289539497801130918, language=CN, stringName=陈实, firstName=null, middleName=null, lastName=null, prefix=null, suffix=null, authorComment=null, nameInitials=null, affiliation=null, department=null, xref=², address=²北京师范大学政府管理学院，北京　100875, bio={"content":"

陈实，北京师范大学政府管理学院教授级高工，研究方向：政府创新管理，E-mail：kjchensh@bnu.edu.cn。

"}, bioImg=null, bioContent=

陈实，北京师范大学政府管理学院教授级高工，研究方向：政府创新管理，E-mail：kjchensh@bnu.edu.cn。

, aboutCorrespAuthor=null)}, companyList=[AuthorCompany(id=1289539497406866333, tenantId=1146029695717560320, journalId=1149652312894775300, articleId=1289539496446370711, xref=², ext=[AuthorCompanyExt(id=1289539497415254942, tenantId=1146029695717560320, journalId=1149652312894775300, articleId=1289539496446370711, companyId=1289539497406866333, language=EN, country=null, province=null, city=null, postcode=null, companyName=null, departmentName=null, remark=²School of Government, Beijing Normal University, Beijing 100875), AuthorCompanyExt(id=1289539497427837855, tenantId=1146029695717560320, journalId=1149652312894775300, articleId=1289539496446370711, companyId=1289539497406866333, language=CN, country=null, province=null, city=null, postcode=null, companyName=null, departmentName=null, remark=²北京师范大学政府管理学院，北京　100875)])])], keywords=[Keyword(id=1289539498031817642, tenantId=1146029695717560320, journalId=1149652312894775300, articleId=1289539496446370711, language=EN, orderNo=1, keyword=science popularization venues), Keyword(id=1289539498090537899, tenantId=1146029695717560320, journalId=1149652312894775300, articleId=1289539496446370711, language=EN, orderNo=2, keyword=satisfaction), Keyword(id=1289539498157646764, tenantId=1146029695717560320, journalId=1149652312894775300, articleId=1289539496446370711, language=EN, orderNo=3, keyword=IPA), Keyword(id=1289539498220561325, tenantId=1146029695717560320, journalId=1149652312894775300, articleId=1289539496446370711, language=EN, orderNo=4, keyword=fsQCA), Keyword(id=1289539498308641710, tenantId=1146029695717560320, journalId=1149652312894775300, articleId=1289539496446370711, language=CN, orderNo=1, keyword=科普场馆), Keyword(id=1289539498367361967, tenantId=1146029695717560320, journalId=1149652312894775300, articleId=1289539496446370711, language=CN, orderNo=2, keyword=满意度), Keyword(id=1289539498484802480, tenantId=1146029695717560320, journalId=1149652312894775300, articleId=1289539496446370711, language=CN, orderNo=3, keyword=IPA), Keyword(id=1289539498564494257, tenantId=1146029695717560320, journalId=1149652312894775300, articleId=1289539496446370711, language=CN, orderNo=4, keyword=fsQCA)], refs=null, funds=null, companyList=[AuthorCompany(id=1289539497310397338, tenantId=1146029695717560320, journalId=1149652312894775300, articleId=1289539496446370711, xref=¹, ext=[AuthorCompanyExt(id=1289539497318785947, tenantId=1146029695717560320, journalId=1149652312894775300, articleId=1289539496446370711, companyId=1289539497310397338, language=EN, country=null, province=null, city=null, postcode=null, companyName=null, departmentName=null, remark=¹Training and Talent Service Center of China Association for Science and Technology, Beijing 100081), AuthorCompanyExt(id=1289539497327174556, tenantId=1146029695717560320, journalId=1149652312894775300, articleId=1289539496446370711, companyId=1289539497310397338, language=CN, country=null, province=null, city=null, postcode=null, companyName=null, departmentName=null, remark=¹中国科协培训和人才服务中心，北京　100081)]), AuthorCompany(id=1289539497406866333, tenantId=1146029695717560320, journalId=1149652312894775300, articleId=1289539496446370711, xref=², ext=[AuthorCompanyExt(id=1289539497415254942, tenantId=1146029695717560320, journalId=1149652312894775300, articleId=1289539496446370711, companyId=1289539497406866333, language=EN, country=null, province=null, city=null, postcode=null, companyName=null, departmentName=null, remark=²School of Government, Beijing Normal University, Beijing 100875), AuthorCompanyExt(id=1289539497427837855, tenantId=1146029695717560320, journalId=1149652312894775300, articleId=1289539496446370711, companyId=1289539497406866333, language=CN, country=null, province=null, city=null, postcode=null, companyName=null, departmentName=null, remark=²北京师范大学政府管理学院，北京　100875)])], figs=null, attaches=null, journal=Journal(id=1146440324890603551, delFlag=0, nameCn=科普研究, nameEn=Studies on Science Popularization, nameHistory1=null, nameHistory2=null, issn=1673-8357, eissn=null, cn=11-5410/N, coden=null, periodic=1, language=CN, oaType=否, ccby=null, superviseOffice=null, ownerOffice=null, pubOffice=null, editorOffice=null, officeType=null, aims=null, clcCode=null, officeProv=null, officeCity=null, officeAddr=null, officeZip=null, officeEmail=null, officePhone=null, editDirector=null, officeDirector=null, officeDirectorPhone=null, officeStaffNum=null, officeEmpNum=null, coverPicUrl=pV/pRanF7eG9/W4yv5xkuQ==, journalPrice=null, startedYear=null, abbrevIsoEn=Studies on Science Popularization, journalRemark=null, publicationField=null, createdTime=1751262273288, updatedTime=1784016304865, createdBy=18614031015, updatedBy=13041195026, firstLetterCn=K, firstLetterEn=K, subjectCode=Natural Sciences, subjectName=Natural Sciences, subjectCodeEn=Natural Sciences, subjectNameEn=null, picCn=pV/pRanF7eG9/W4yv5xkuQ==, picEn=II2MLPUvZa1TMVvInNCILw==, jcr=null, cjcr=null, exts=[JournalExt(id=1283820690667180890, language=CN, name=科普研究, nameHistory1=null, nameHistory2=null, managedBy=中国科学技术协会, sponsoredBy=中国科普研究所, publishedBy=, editorOffice=, officeProv=null, officeCity=null, officeAddr=, officeZip=, editDirector=, officeDirector=null, officePhone=null, coverPicUrl=null, journalRemark=, submitArticleUrl=null, websiteUrl=, createdTime=1784016304890, updatedTime=1784016304890, createdBy=13041195026, updatedBy=13041195026, submissionGuidelinesUrl=, submissionAuthorUrl=https://kpyj.ijournals.cn/ch/author/login.aspx, submissionEditorUrl=https://kpyj.ijournals.cn/ch/login.aspx, submissionReviewUrl=https://kpyj.ijournals.cn/ch/auditor/login.aspx, submissionCeEditorUrl=, submissionAeEditorUrl=, option={"copyright":""}), JournalExt(id=1283820690717512539, language=EN, name=Studies on Science Popularization, nameHistory1=null, nameHistory2=null, managedBy=, sponsoredBy=, publishedBy=, editorOffice=, officeProv=null, officeCity=null, officeAddr=, officeZip=, editDirector=, officeDirector=null, officePhone=null, coverPicUrl=null, journalRemark=, submitArticleUrl=null, websiteUrl=, createdTime=1784016304902, updatedTime=1784016304902, createdBy=13041195026, updatedBy=13041195026, submissionGuidelinesUrl=, submissionAuthorUrl=https://kpyj.ijournals.cn/ch/author/login.aspx, submissionEditorUrl=https://kpyj.ijournals.cn/ch/login.aspx, submissionReviewUrl=https://kpyj.ijournals.cn/ch/auditor/login.aspx, submissionCeEditorUrl=, submissionAeEditorUrl=, option={"copyright":""})], databaseList=null, tenantJournalId=1149652312894775300, websiteList=[Website(id=1215626754052510227, webName=null, webTitle=null, webDomain=null, webCopyrigh=null, webIpcNo=null, seoTitle=null, seoKeywords=null, seoDescription=null, tenantJournalId=null, journalId=1149652312894775300, journalNameCn=null, journalNameEn=null, grayFlag=null, tenantId=1146029695717560320, platformId=null, journalGroupId=null, journalGroupNameCn=null, journalGroupNameEn=null, type=1, domain=https://castjournals.cast.org.cn/joweb/kpyj/CN, language=CN, createTime=1767757603419, createBy=18614031015, updateTime=1767757621852, updateBy=18614031015, name=科普研究-中文, tplId=1146099689490845704, title=科普研究, delFlag=0, indexPage=/home, props=[WebsiteProps(id=1215627237534122494, tenantId=1146029695717560320, journalId=null, journalGroupId=null, siteId=1215626754052510227, code=articleTextType, value=kx, createTime=1767757718690, updateTime=1767757718690, creator=18614031015, updator=18614031015), WebsiteProps(id=1215627237508956667, tenantId=1146029695717560320, journalId=null, journalGroupId=null, siteId=1215626754052510227, code=banner, value=null, createTime=1767757718684, updateTime=1767757718684, creator=18614031015, updator=18614031015), WebsiteProps(id=1215627237550899713, tenantId=1146029695717560320, journalId=null, journalGroupId=null, siteId=1215626754052510227, code=grayFlag, value=0, createTime=1767757718694, updateTime=1767757718694, creator=18614031015, updator=18614031015), WebsiteProps(id=1215627237492179450, tenantId=1146029695717560320, journalId=null, journalGroupId=null, siteId=1215626754052510227, code=logo, value=https://castjournals.cast.org.cn/joweb/kpyj/CN/file/pic?fileId=aENtLEybvpaLgO4RjuRCgA==, createTime=1767757718681, updateTime=1767757718681, creator=18614031015, updator=18614031015), WebsiteProps(id=1215627237563482627, tenantId=1146029695717560320, journalId=null, journalGroupId=null, siteId=1215626754052510227, code=minRunFlag, value=0, createTime=1767757718697, updateTime=1767757718697, creator=18614031015, updator=18614031015), WebsiteProps(id=1215627237525733885, tenantId=1146029695717560320, journalId=null, journalGroupId=null, siteId=1215626754052510227, code=picServerUrl, value=https://castjournals.cast.org.cn/joweb/kpyj/CN/file/pic, createTime=1767757718688, updateTime=1767757718688, creator=18614031015, updator=18614031015), WebsiteProps(id=1215627237555094018, tenantId=1146029695717560320, journalId=null, journalGroupId=null, siteId=1215626754052510227, code=silenceFlag, value=0, createTime=1767757718695, updateTime=1767757718695, creator=18614031015, updator=18614031015), WebsiteProps(id=1215627237517345276, tenantId=1146029695717560320, journalId=null, journalGroupId=null, siteId=1215626754052510227, code=staticResourcePath, value=https://castjournals.cast.org.cn/joweb/cast_kjdb_cn_619/, createTime=1767757718686, updateTime=1767757718686, creator=18614031015, updator=18614031015), WebsiteProps(id=1215627237542511103, tenantId=1146029695717560320, journalId=null, journalGroupId=null, siteId=1215626754052510227, code=themeColor, value=null, createTime=1767757718692, updateTime=1767757718692, creator=18614031015, updator=18614031015), WebsiteProps(id=1215627237546705408, tenantId=1146029695717560320, journalId=null, journalGroupId=null, siteId=1215626754052510227, code=themeStyle, value=null, createTime=1767757718693, updateTime=1767757718693, creator=18614031015, updator=18614031015)]), Website(id=1215626754169950742, webName=null, webTitle=null, webDomain=null, webCopyrigh=null, webIpcNo=null, seoTitle=null, seoKeywords=null, seoDescription=null, tenantJournalId=null, journalId=1149652312894775300, journalNameCn=null, journalNameEn=null, grayFlag=null, tenantId=1146029695717560320, platformId=null, journalGroupId=null, journalGroupNameCn=null, journalGroupNameEn=null, type=1, domain=https://castjournals.cast.org.cn/joweb/kpyj/EN, language=EN, createTime=1767757603448, createBy=18614031015, updateTime=1767757640334, updateBy=18614031015, name=科普研究-英文, tplId=1146101810881728533, title=Studies on Science Popularization, delFlag=0, indexPage=/home, props=[WebsiteProps(id=1215627335731171870, tenantId=1146029695717560320, journalId=null, journalGroupId=null, siteId=1215626754169950742, code=articleTextType, value=kx, createTime=1767757742102, updateTime=1767757742102, creator=18614031015, updator=18614031015), WebsiteProps(id=1215627335706006043, tenantId=1146029695717560320, journalId=null, journalGroupId=null, siteId=1215626754169950742, code=banner, value=null, createTime=1767757742096, updateTime=1767757742096, creator=18614031015, updator=18614031015), WebsiteProps(id=1215627335752143393, tenantId=1146029695717560320, journalId=null, journalGroupId=null, siteId=1215626754169950742, code=grayFlag, value=0, createTime=1767757742107, updateTime=1767757742107, creator=18614031015, updator=18614031015), WebsiteProps(id=1215627335685034522, tenantId=1146029695717560320, journalId=null, journalGroupId=null, siteId=1215626754169950742, code=logo, value=https://castjournals.cast.org.cn/joweb/kpyj/EN/file/pic?fileId=aENtLEybvpaLgO4RjuRCgA==, createTime=1767757742091, updateTime=1767757742091, creator=18614031015, updator=18614031015), WebsiteProps(id=1215627335764726307, tenantId=1146029695717560320, journalId=null, journalGroupId=null, siteId=1215626754169950742, code=minRunFlag, value=0, createTime=1767757742110, updateTime=1767757742110, creator=18614031015, updator=18614031015), WebsiteProps(id=1215627335722783261, tenantId=1146029695717560320, journalId=null, journalGroupId=null, siteId=1215626754169950742, code=picServerUrl, value=https://castjournals.cast.org.cn/joweb/kpyj/EN/file/pic, createTime=1767757742100, updateTime=1767757742100, creator=18614031015, updator=18614031015), WebsiteProps(id=1215627335760532002, tenantId=1146029695717560320, journalId=null, journalGroupId=null, siteId=1215626754169950742, code=silenceFlag, value=0, createTime=1767757742109, updateTime=1767757742109, creator=18614031015, updator=18614031015), WebsiteProps(id=1215627335714394652, tenantId=1146029695717560320, journalId=null, journalGroupId=null, siteId=1215626754169950742, code=staticResourcePath, value=https://castjournals.cast.org.cn/joweb/cast_kjdb_en_623/, createTime=1767757742098, updateTime=1767757742098, creator=18614031015, updator=18614031015), WebsiteProps(id=1215627335739560479, tenantId=1146029695717560320, journalId=null, journalGroupId=null, siteId=1215626754169950742, code=themeColor, value=null, createTime=1767757742104, updateTime=1767757742104, creator=18614031015, updator=18614031015), WebsiteProps(id=1215627335747949088, tenantId=1146029695717560320, journalId=null, journalGroupId=null, siteId=1215626754169950742, code=themeStyle, value=null, createTime=1767757742106, updateTime=1767757742106, creator=18614031015, updator=18614031015)])], journalTitle=科普研究, weixinUrl=null, journalUrl=https://kpyj.ijournals.cn/, iacademicId=null, status=1, seqNo=null, journalTitleEn=Studies on Science Popularization, journalPhotoCn=pV/pRanF7eG9/W4yv5xkuQ==, journalPhotoEn=II2MLPUvZa1TMVvInNCILw==, journalFirstLetter=K, journalRecommend=null, journalNew=null, journalCollection=null, jcrJf=null, cjcrJf=null, jcrJfStr=null, cjcrJfStr=null, submissionFirstDecision=null, sciSubjectClassification=null, casSubjectClassification=null, citeScore=null, totalCitationFrequency=null, icpCode=null, psCode=null, advertisingLicenseCode=null, copyrightInformation=null, country=null, option=, provinceCode=null, provinceName=null, collectFlag=false, interPubPlatform=, interPubPlatformUrl=null), detailUrlCn=https://castjournals.cast.org.cn/joweb/kpyj/CN/10.19293/j.cnki.1673-8357.2021.06.010, detailUrlEn=https://castjournals.cast.org.cn/joweb/kpyj/EN/10.19293/j.cnki.1673-8357.2021.06.010, pdfUrlCn=https://castjournals.cast.org.cn/joweb/kpyj/CN/PDF/10.19293/j.cnki.1673-8357.2021.06.010, pdfUrlEn=https://castjournals.cast.org.cn/joweb/kpyj/EN/PDF/10.19293/j.cnki.1673-8357.2021.06.010, aliStartDate=0, aliEndDate=0, collectionFlag=false, citedCount=null, citedUrl=null, previewStatus=0, delFlag=0, hasFullText=0, orderTime=1640707200000, fullTextJson=null, articleText=null, reference=null)