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近年来,突发事件常态化使卷烟物流中心频繁面临业务全面中断的挑战,对此,如何科学选择最优的应急卷烟物流中心代替受影响的卷烟物流中心继续执行分拣、配送等物流任务,尽可能降低突发事件造成的不利影响,是烟草物流应急管理中亟待解决的重要问题之一。针对这一现实需求,提出一种结合应急物流和卷烟物流特点的改进BWM-CRITIC-TOPSIS应急卷烟物流中心评价方法。在分析应急物流与普通物流区别的基础上,结合卷烟物流特点,通过文献梳理与走访调研多维度选取8个评价指标,并利用距离函数将反映专家自身经验学识的BWM(bestworstmethod)和反映指标数据客观规律的CRITIC法计算出的主客观权重耦合。然后,为消除传统优劣解距离法(TOPSIS)中欧氏距离对各指标间差异同等看待的不利影响,将其替换为加权广义马氏距离,代入耦合权重计算贴近度。通过昆明市评价选择应急卷烟物流中心的实例辅之对比传统TOPSIS评价方法等的计算结果,验证了改进BWM-CRITIC-TOPSIS模型的可行性和准确性。结果表明,曲靖市卷烟物流中心作为应急昆明市卷烟物流中心的最佳方案,与实际相符。

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