Article(id=1321858370064207947, tenantId=1146029695717560320, journalId=1146123222451335185, issueId=1321858259829510860, articleNumber=PA20260928_WC9aacjc, orderNo=null, doi=null, pmid=null, cstr=null, oa=null, hot=null, price=null, onlineType=0, articleFormat=0, articleType=null, articleTypeStr=null, receivedDate=1765382400000, receivedDateStr=2025-12-11, revisedDate=null, revisedDateStr=null, acceptedDate=null, acceptedDateStr=null, onlineDate=1793085194364, onlineDateStr=2026-10-27, pubDate=1778342400000, pubDateStr=2026-05-10, doiRegisterDate=null, doiRegisterDateStr=null, onlineIssueDate=1793085194364, onlineIssueDateStr=2026-10-27, onlineJustAcceptDate=null, onlineJustAcceptDateStr=null, onlineFirstDate=null, onlineFirstDateStr=null, sourceXml=null, magXml=null, createTime=1793085194364, creator=admin, updateTime=1793085194364, updator=admin, issue=Issue{id=1321858259829510860, tenantId=1146029695717560320, journalId=1146123222451335185, year='2026', volume='26', issue='9', pageStart='1', pageEnd='303', issueExtLink='null', onlineDate='null', pubDate='1778342400000', pubDateStr='2026-05-10', beforeIssueId=null, nextIssueId=null, price=null, status=1, issueComplete=0, articleOrder=1, issueType=-1, specialIssue=null, createTime=1793085168081, creator='ztmeta', updateTime=1793085741390, updator='13701087609', preIssue=null, nextIssue=null, articleTotal=null, ext={EN=IssueExt(id=1321860664545628168, tenantId=1146029695717560320, journalId=1146123222451335185, issueId=1321858259829510860, language=EN, specialIssueTitle=, coverIllustrator=null, specialIssueEditor=, specialIssueAbout=), CN=IssueExt(id=1321860664545628169, tenantId=1146029695717560320, journalId=1146123222451335185, issueId=1321858259829510860, language=CN, specialIssueTitle=, coverIllustrator=null, specialIssueEditor=, specialIssueAbout=)}, issueFiles=null, downloadFileDto=null}, startPage=284, endPage=290, ext={CN=ArticleExt(id=1321858373138632781, articleId=1321858370064207947, tenantId=1146029695717560320, journalId=1146123222451335185, language=CN, title=生命历程视角下公共租赁住房住户满意度研究———基于广州的实证, columnId=null, journalTitle=科技和产业, columnName=治理绩效, runingTitle=null, highlight=null, articleAbstract=

基于2022年广州市公租房住户满意度调查数据,运用因子分析法构建公租房住户满意度评价指标体系。研究发现,建筑状况、配套设施、通勤情况、住户服务、投诉处理等因子对住户满意度有显著正向影响。结合生命历程的Logistics模型研究发现,在规划建设阶段,未婚住户更关注通勤情况与商业配套,已婚住户更看重建筑状况与教育配套,重病或残疾住户更在意交通出行与医疗设施配套。在运营服务阶段,已婚住户更看重维修服务,重病或残疾住户更关注投诉处理。在后期退出阶段,离异或丧偶群体更在意期满审查制度。建议科学规划保障性住房的选址与布局,配套先行,提高公租房建设标准,设计更为人性化的公租房分配与调换机制,强化公租房社区后期运营管理,优化期满审查工作流程,给予特殊群体特别关注。

, authors=null, authorsList=null, authorCompany=null, correspAuthors=null, authorNote=null, correspAuthorsNote=null, copyrightStatement=null, copyrightOwner=null, extLink=null, articleAbsUrl=null, sourceXml=null, magXml=null, pdfUrl=https://oss.bj-dx-dzqywjd-hlw-icp.inspurcloudoss.com:6063/cast-journal-prod/1d7860f706e145588461941c3c916bda.pdf?response-content-disposition=attachment%3B%20filename%3D%221671-1807-2026-09-0284.pdf%22&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20261027T065947Z&X-Amz-SignedHeaders=host&X-Amz-Expires=604800&X-Amz-Credential=NjRlNmUzOGMtM2Y3OC00MDQ3LThkMmYtN2JkODRmYmI3MTgw%2F20261027%2Fbj-dx-dzqywjd-hlw-icp%2Fs3%2Faws4_request&X-Amz-Signature=43f8b9dcae43e7cc276772a24fd906bd5605ba77b90d1d17d8d01e4f0d4e83b3, pdf=PBXza9cjvBqHu+fDHvOSIw==, pdfFileSize=null, pdfExtLink=null, richHtmlUrl=null, mobilePdfUrl=null, reviewReport=null, pdfFirstPage=null, abstractGraph=null, abstractGraphContent=null, abstractVideo=null, citation=null, cebUrl=null, magXmlContent=null, mapNumber=null, fund=null)}, authors=[Author(id=1321858373545480272, tenantId=1146029695717560320, journalId=1146123222451335185, articleId=1321858370064207947, orderNo=1, firstName=null, middleName=null, lastName=null, nameCn=陈琳, orcid=null, stid=null, country=null, authorPic=null, dead=null, email=[], emailSecond=null, emailThird=null, correspondingAuthor=0, authorType=2, ext={CN=AuthorExt(id=1321858373776166993, tenantId=1146029695717560320, journalId=1146123222451335185, articleId=1321858370064207947, authorId=1321858373545480272, language=CN, stringName=陈琳, firstName=null, middleName=null, lastName=null, prefix=null, suffix=null, authorComment=null, nameInitials=null, affiliation=null, department=null, xref=¹, address=^1. 广州大学管理学院,广州510006 广州大学管理学院,广州510006, bio=陈琳: 广州大学管理学院,广州510006 陈琳(1968—),女,山西朔州人,博士,教授,研究方向为房地产经济与管理、住房保障, bioImg=null, bioContent=null, aboutCorrespAuthor=null)}, companyList=null), Author(id=1321858373847470162, tenantId=1146029695717560320, journalId=1146123222451335185, articleId=1321858370064207947, orderNo=2, firstName=null, middleName=null, lastName=null, nameCn=陈鹏翔, orcid=null, stid=null, country=null, authorPic=null, dead=null, email=[], emailSecond=null, emailThird=null, correspondingAuthor=0, authorType=2, ext={CN=AuthorExt(id=1321858373914579027, tenantId=1146029695717560320, journalId=1146123222451335185, articleId=1321858370064207947, authorId=1321858373847470162, language=CN, stringName=陈鹏翔, firstName=null, middleName=null, lastName=null, prefix=null, suffix=null, authorComment=null, nameInitials=null, affiliation=null, department=null, xref=¹, address=^1. 广州大学管理学院,广州510006 广州大学管理学院,广州510006, bio=陈鹏翔: 广州大学管理学院,广州510006 陈鹏翔(1999—),男,江西赣州人,硕士研究生,研究方向为房地产经济与管理、住房保障, bioImg=null, bioContent=null, aboutCorrespAuthor=null)}, companyList=null), Author(id=1321858373981687892, tenantId=1146029695717560320, journalId=1146123222451335185, articleId=1321858370064207947, orderNo=3, firstName=null, middleName=null, lastName=null, nameCn=鞠恩思, orcid=null, stid=null, country=null, authorPic=null, dead=null, email=[], emailSecond=null, emailThird=null, correspondingAuthor=0, authorType=2, ext={CN=AuthorExt(id=1321858374044602453, tenantId=1146029695717560320, journalId=1146123222451335185, articleId=1321858370064207947, authorId=1321858373981687892, language=CN, stringName=鞠恩思, firstName=null, middleName=null, lastName=null, prefix=null, suffix=null, authorComment=null, nameInitials=null, affiliation=null, department=null, xref=¹, address=^1. 广州大学管理学院,广州510006 广州大学管理学院,广州510006, bio=鞠恩思: 广州大学管理学院,广州510006 鞠恩思(1999—),女,河南南阳人,硕士研究生,研究方向为房地产经济与管理、住房保障, bioImg=null, bioContent=null, aboutCorrespAuthor=null)}, companyList=null), Author(id=1321858374120099926, tenantId=1146029695717560320, journalId=1146123222451335185, articleId=1321858370064207947, orderNo=4, firstName=null, middleName=null, lastName=null, nameCn=王帅, orcid=null, stid=null, country=null, authorPic=null, dead=null, email=[], emailSecond=null, emailThird=null, correspondingAuthor=0, authorType=2, ext={CN=AuthorExt(id=1321858374195597399, tenantId=1146029695717560320, journalId=1146123222451335185, articleId=1321858370064207947, authorId=1321858374120099926, language=CN, stringName=王帅, firstName=null, middleName=null, lastName=null, prefix=null, suffix=null, authorComment=null, nameInitials=null, affiliation=null, department=null, xref=¹, address=^1. 广州大学管理学院,广州510006 广州大学管理学院,广州510006, bio=王帅: 广州大学管理学院,广州510006 王帅(1997—),男,宁夏固原人,硕士研究生,研究方向为房地产经济与管理、住房保障。, bioImg=null, bioContent=null, aboutCorrespAuthor=null)}, companyList=null)], keywords=[Keyword(id=1321858374313037912, tenantId=1146029695717560320, journalId=1146123222451335185, articleId=1321858370064207947, language=CN, orderNo=1, keyword=公共租赁住房), Keyword(id=1321858374392729689, tenantId=1146029695717560320, journalId=1146123222451335185, articleId=1321858370064207947, language=CN, orderNo=2, keyword=住户满意度), Keyword(id=1321858374468227162, tenantId=1146029695717560320, journalId=1146123222451335185, articleId=1321858370064207947, language=CN, orderNo=3, keyword=生命历程理论), Keyword(id=1321858376313720924, tenantId=1146029695717560320, journalId=1146123222451335185, articleId=1321858370064207947, language=CN, orderNo=4, keyword=因子分析), Keyword(id=1321858376385024093, tenantId=1146029695717560320, journalId=1146123222451335185, articleId=1321858370064207947, language=CN, orderNo=5, keyword=Logistics模型)], refs=null, funds=[Fund(id=1321858376779288670, tenantId=1146029695717560320, journalId=1146123222451335185, articleId=1321858370064207947, awardId=2104565049382211586, language=CN, fundingSource=国家社会科学基金, fundOrder=null, country=null)], companyList=[AuthorCompany(id=1321858373457399886, tenantId=1146029695717560320, journalId=1146123222451335185, articleId=1321858370064207947, xref=1, ext=[AuthorCompanyExt(id=1321858373465788495, tenantId=1146029695717560320, journalId=1146123222451335185, articleId=1321858370064207947, companyId=1321858373457399886, language=CN, country=null, province=null, city=null, postcode=null, companyName=广州大学管理学院,广州510006, departmentName=null, remark=^1. 广州大学管理学院,广州510006)])], figs=null, attaches=null, journal=Journal(id=1146119232468656133, delFlag=0, nameCn=科技和产业, nameEn=Science Technology and Industry, nameHistory1=null, nameHistory2=null, issn=1671-1807, eissn=, cn=11-4671/T, coden=null, periodic=3, language=CN, oaType=是, ccby=null, superviseOffice=null, ownerOffice=null, pubOffice=null, editorOffice=null, officeType=null, aims=null, clcCode=null, officeProv=null, officeCity=null, officeAddr=null, officeZip=null, officeEmail=null, officePhone=null, editDirector=null, officeDirector=null, officeDirectorPhone=null, officeStaffNum=null, officeEmpNum=null, coverPicUrl=65omA9nasEwsJtKyya4q2A==, journalPrice=null, startedYear=null, abbrevIsoEn=Sci Technol Ind, journalRemark=null, publicationField=null, createdTime=null, updatedTime=1788948806777, createdBy=null, updatedBy=13041195026, firstLetterCn=K, firstLetterEn=K, subjectCode=Multidisciplinary, subjectName=null, subjectCodeEn=Multidisciplinary, subjectNameEn=null, picCn=65omA9nasEwsJtKyya4q2A==, picEn=/wwFtLNQXxKpecNSjAf1AQ==, jcr=null, cjcr=null, exts=[JournalExt(id=1304509103758398326, language=CN, name=科技和产业, nameHistory1=null, nameHistory2=null, managedBy=中国科学技术协会, sponsoredBy=中国技术经济学会, publishedBy=《科技和产业》编辑部, editorOffice=, officeProv=null, officeCity=null, officeAddr=, officeZip=, editDirector=, officeDirector=null, officePhone=null, coverPicUrl=null, journalRemark=, submitArticleUrl=null, websiteUrl=http://www.kjhcy.org/kjycy/home, createdTime=1788948806943, updatedTime=1788948806943, createdBy=13041195026, updatedBy=13041195026, submissionGuidelinesUrl=http://www.kjhcy.org/kjycy/site/menu/20110121105642001, submissionAuthorUrl=http://www.kjhcy.org/kjycy/author/login, submissionEditorUrl=http://www.kjhcy.org/kjycy/editor/login, submissionReviewUrl=http://www.kjhcy.org/kjycy/user/login, submissionCeEditorUrl=, submissionAeEditorUrl=, option={"copyright":""}), JournalExt(id=1304509103808729975, language=EN, name=Science Technology and Industry, nameHistory1=null, nameHistory2=null, managedBy=, sponsoredBy=, publishedBy=, editorOffice=, officeProv=null, officeCity=null, officeAddr=, officeZip=, editDirector=, officeDirector=null, officePhone=null, coverPicUrl=null, journalRemark=, submitArticleUrl=null, websiteUrl=http://www.kjhcy.org/kjycy/home, createdTime=1788948806955, updatedTime=1788948806955, createdBy=13041195026, updatedBy=13041195026, submissionGuidelinesUrl=, submissionAuthorUrl=http://www.kjhcy.org/kjycy/author/login, submissionEditorUrl=http://www.kjhcy.org/kjycy/editor/login, submissionReviewUrl=http://www.kjhcy.org/kjycy/user/login, submissionCeEditorUrl=, submissionAeEditorUrl=, option={"copyright":""})], databaseList=null, tenantJournalId=1146123222451335185, websiteList=[Website(id=1148243202395595182, webName=null, webTitle=null, webDomain=null, webCopyrigh=null, webIpcNo=null, seoTitle=null, seoKeywords=null, seoDescription=null, tenantJournalId=null, journalId=1146123222451335185, journalNameCn=null, journalNameEn=null, grayFlag=null, tenantId=1146029695717560320, platformId=null, journalGroupId=null, journalGroupNameCn=null, journalGroupNameEn=null, type=1, domain=https://castjournals.cast.org.cn/joweb/kjhcy/CN, language=CN, createTime=1751692112778, createBy=18614031015, updateTime=1753522130587, updateBy=18614031015, name=科技和产业-中文站点, tplId=1146099689490845704, title=科技和产业, delFlag=0, indexPage=/home, props=[WebsiteProps(id=1155919343281103033, tenantId=1146029695717560320, journalId=null, journalGroupId=null, siteId=1148243202395595182, code=articleTextType, value=kx, createTime=1753522247381, updateTime=1753522247381, creator=18614031015, updator=18614031015), WebsiteProps(id=1155919343260131510, tenantId=1146029695717560320, journalId=null, journalGroupId=null, siteId=1148243202395595182, code=banner, value=null, createTime=1753522247376, updateTime=1753522247376, creator=18614031015, updator=18614031015), WebsiteProps(id=1155919343251742901, tenantId=1146029695717560320, journalId=null, journalGroupId=null, siteId=1148243202395595182, code=logo, value=https://castjournals.cast.org.cn/joweb/kjdb/CN/file/pic?fileId=NeDGaoVSnAwTO5bjjrifjg==, createTime=1753522247374, updateTime=1753522247374, creator=18614031015, updator=18614031015), WebsiteProps(id=1155919343272714424, tenantId=1146029695717560320, journalId=null, journalGroupId=null, siteId=1148243202395595182, code=picServerUrl, value=https://castjournals.cast.org.cn/joweb/kjdb/CN/file/pic, createTime=1753522247379, updateTime=1753522247379, creator=18614031015, updator=18614031015), WebsiteProps(id=1155919343268520119, tenantId=1146029695717560320, journalId=null, journalGroupId=null, siteId=1148243202395595182, code=staticResourcePath, value=https://castjournals.cast.org.cn/joweb/cast_kjdb_cn_619/, createTime=1753522247378, updateTime=1753522247378, creator=18614031015, updator=18614031015)]), Website(id=1155919131955314719, webName=null, webTitle=null, webDomain=null, webCopyrigh=null, webIpcNo=null, seoTitle=null, seoKeywords=null, seoDescription=null, tenantJournalId=null, journalId=1146123222451335185, journalNameCn=null, journalNameEn=null, grayFlag=null, tenantId=1146029695717560320, platformId=null, journalGroupId=null, journalGroupNameCn=null, journalGroupNameEn=null, type=1, domain=https://castjournals.cast.org.cn/joweb/kjhcy/EN, language=EN, createTime=1753522197002, createBy=18614031015, updateTime=1753522207756, updateBy=18614031015, name=科技和产业-英文站点, tplId=1146101810881728533, title=Science Technology and Industry, delFlag=0, indexPage=/home, props=[WebsiteProps(id=1155919498877194448, tenantId=1146029695717560320, journalId=null, journalGroupId=null, siteId=1155919131955314719, code=articleTextType, value=kx, createTime=1753522284478, updateTime=1753522284478, creator=18614031015, updator=18614031015), WebsiteProps(id=1155919498860417229, tenantId=1146029695717560320, journalId=null, journalGroupId=null, siteId=1155919131955314719, code=banner, value=null, createTime=1753522284474, updateTime=1753522284474, creator=18614031015, updator=18614031015), WebsiteProps(id=1155919498852028620, tenantId=1146029695717560320, journalId=null, journalGroupId=null, siteId=1155919131955314719, code=logo, value=https://castjournals.cast.org.cn/joweb/kjdb/CN/file/pic?fileId=NeDGaoVSnAwTO5bjjrifjg==, createTime=1753522284472, updateTime=1753522284472, creator=18614031015, updator=18614031015), WebsiteProps(id=1155919498873000143, tenantId=1146029695717560320, journalId=null, journalGroupId=null, siteId=1155919131955314719, code=picServerUrl, value=https://castjournals.cast.org.cn/joweb/kjdb/CN/file/pic, createTime=1753522284477, updateTime=1753522284477, creator=18614031015, updator=18614031015), WebsiteProps(id=1155919498864611534, tenantId=1146029695717560320, journalId=null, journalGroupId=null, siteId=1155919131955314719, code=staticResourcePath, value=https://castjournals.cast.org.cn/joweb/cast_kjdb_cn_619/, createTime=1753522284476, updateTime=1753522284476, creator=18614031015, updator=18614031015)])], journalTitle=科技和产业, weixinUrl=null, journalUrl=null, iacademicId=null, status=1, seqNo=null, journalTitleEn=Science Technology and Industry, journalPhotoCn=65omA9nasEwsJtKyya4q2A==, journalPhotoEn=/wwFtLNQXxKpecNSjAf1AQ==, journalFirstLetter=K, journalRecommend=null, journalNew=null, journalCollection=null, jcrJf=null, cjcrJf=null, jcrJfStr=null, cjcrJfStr=null, submissionFirstDecision=null, sciSubjectClassification=null, casSubjectClassification=null, citeScore=null, totalCitationFrequency=null, icpCode=null, psCode=null, advertisingLicenseCode=null, copyrightInformation=null, country=null, option=, provinceCode=null, provinceName=null, collectFlag=false, interPubPlatform=, interPubPlatformUrl=null), detailUrlCn=https://castjournals.cast.org.cn/joweb/kjhcy/CN/Y2026/V26/I9/284, detailUrlEn=https://castjournals.cast.org.cn/joweb/kjhcy/EN/Y2026/V26/I9/284, pdfUrlCn=https://castjournals.cast.org.cn/joweb/kjhcy/CN/PDF/Y2026/V26/I9/284, pdfUrlEn=https://castjournals.cast.org.cn/joweb/kjhcy/EN/PDF/Y2026/V26/I9/284, aliStartDate=null, aliEndDate=null, collectionFlag=false, citedCount=null, citedUrl=null, previewStatus=0, delFlag=0, hasFullText=0, orderTime=1778342400000, fullTextJson=null, articleText=null, reference=null)