Article(id=1282030044600046057, tenantId=1146029695717560320, journalId=1146031787341344770, issueId=1282029960869167928, articleNumber=null, orderNo=null, doi=10.16265/j.cnki.issn1003-3033.2025.07.0181, pmid=null, cstr=null, oa=null, hot=null, price=null, onlineType=0, articleFormat=0, articleType=null, articleTypeStr=null, receivedDate=1741622400000, receivedDateStr=2025-03-11, revisedDate=1747324800000, revisedDateStr=2025-05-16, acceptedDate=null, acceptedDateStr=null, onlineDate=1783589381599, onlineDateStr=2026-07-09, pubDate=1753632000000, pubDateStr=2025-07-28, doiRegisterDate=null, doiRegisterDateStr=null, onlineIssueDate=1783589381599, onlineIssueDateStr=2026-07-09, onlineJustAcceptDate=null, onlineJustAcceptDateStr=null, onlineFirstDate=null, onlineFirstDateStr=null, sourceXml=null, magXml=null, createTime=1783589381599, creator=13701087609, updateTime=1783589381599, updator=13701087609, issue=Issue{id=1282029960869167928, tenantId=1146029695717560320, journalId=1146031787341344770, year='2025', volume='35', issue='7', pageStart='1', pageEnd='252', issueExtLink='null', onlineDate='null', pubDate='1753632000000', pubDateStr='2025-07-28', beforeIssueId=null, nextIssueId=null, price=null, status=1, issueComplete=1, articleOrder=1, issueType=-1, specialIssue=null, createTime=1783589361636, creator='13701087609', updateTime=1783589710614, updator='13701087609', preIssue=null, nextIssue=null, articleTotal=null, ext={EN=IssueExt(id=1282031424651903975, tenantId=1146029695717560320, journalId=1146031787341344770, issueId=1282029960869167928, language=EN, specialIssueTitle=, coverIllustrator=null, specialIssueEditor=, specialIssueAbout=), CN=IssueExt(id=1282031424656098280, tenantId=1146029695717560320, journalId=1146031787341344770, issueId=1282029960869167928, language=CN, specialIssueTitle=, coverIllustrator=null, specialIssueEditor=, specialIssueAbout=)}, issueFiles=null, downloadFileDto=null}, startPage=218, endPage=224, ext={EN=ArticleExt(id=1282030044797178346, articleId=1282030044600046057, tenantId=1146029695717560320, journalId=1146031787341344770, language=EN, title=Evaluation model of online emergency language effectiveness and its application based on persuasion theory, columnId=1149733268699918866, journalTitle=China Safety Science Journal, columnName=Emergency technology and management, runingTitle=null, highlight=null, articleAbstract=

To enhance the scientific nature and effectiveness of online emergency language services, based on Hovland's persuasion theory, it identified the factors influencing the effectiveness of online emergency language services, clarified the input and output indicators for evaluating emergency language services, constructed an evaluation system for the effectiveness of online emergency language services during the emergency response phase, and established an evaluation process for the effectiveness of emergency language services. Taking the 6·21 Yinchuan Barbecue Shop Explosion Accident as an example, big data analysis was conducted on the information released by official media on the Weibo platform during the emergency response phase. Five types of media accounts were identified as decision-making units (DMU): emergency (including firefighting) media, public prosecution and law enforcement media, central-level mainstream media, other government media, and local-level media. The date envelopment analysis(DEA) method was employed to evaluate the effectiveness of emergency language services. The results of this study illustrated that the effectiveness of online emergency language service is from high to low for the central-level mainstream media, public prosecution and law enforcement media, emergency (include firefighting) media, other government and local-level media. There is a significant gap between other government and local-level media and the top three types of media in terms of emergency language service effectiveness. Further exploration is needed to identify ways to improve the effectiveness of emergency language services for these media types.

, authors=Jianwu CHEN1, 2, Jingqi GAO**, 2, 3, Jingge XU1, Qun LI3, Lewenyu PAN2, Xiaofei ZHAO4, authorsList=Jianwu CHEN, Jingqi GAO, Jingge XU, Qun LI, Lewenyu PAN, Xiaofei ZHAO, authorCompany=null, correspAuthors=Jingqi GAO, authorNote=null, correspAuthorsNote=null, copyrightStatement=null, copyrightOwner=null, extLink=null, articleAbsUrl=null, sourceXml=null, magXml=null, pdfUrl=null, pdf=null, pdfFileSize=null, pdfExtLink=null, richHtmlUrl=null, mobilePdfUrl=null, reviewReport=null, pdfFirstPage=null, abstractGraph=null, abstractGraphContent=null, abstractVideo=null, citation=null, cebUrl=null, magXmlContent=null, mapNumber=null, fund=null), CN=ArticleExt(id=1282030045233385965, articleId=1282030044600046057, tenantId=1146029695717560320, journalId=1146031787341344770, language=CN, title=基于说服理论的在线应急语言有效性评价模型及其应用, columnId=1149733268855108116, journalTitle=中国安全科学学报, columnName=应急技术与管理, runingTitle=null, highlight=null, articleAbstract=

为提高在线应急语言服务的科学性和有效性,基于Hovland说服理论识别在线应急语言有效性的影响因素,明确应急语言服务评价投入指标和产出指标,构建应急响应阶段的在线应急语言服务有效性评价模型,并建立应急语言服务有效性评价流程;以宁夏银川富洋烧烤店“6·21”特别重大燃气爆炸事故为例,利用大数据分析应急响应阶段微博平台上官方媒体发布的信息,确定应急(含消防)类、公检法类、中央级主流媒体、其他政府类、地方级媒体账号5项类传播者主体并将其作为决策单元(DMU);采用数据包络分析(DEA)方法开展应急语言服务有效性评价。研究结果表明:在线应急语言服务有效性从高到低为中央级主流媒体、公检法类媒体、应急(含消防)类媒体、其他政府类和地方级媒体,其他政府和地方级媒体与前3类传播主体还有较大差异,需要进一步探索其应急语言服务有效性提高的方式方法。

, authors=陈建武正高级工程师1, 2, 高婧琦工程师**, 2, 3, 徐晶格1, 李群教授级高级工程师3, 潘乐文宇2, 赵晓飞4, authorsList=陈建武正高级工程师, 高婧琦工程师, 徐晶格, 李群教授级高级工程师, 潘乐文宇, 赵晓飞, authorCompany=null, correspAuthors=高婧琦工程师, authorNote=

陈建武(1981—),男,河北衡水人,博士,教授,主要从事职业安全健康与应急管理技术方面的研究。E-mail:

, correspAuthorsNote=
** 高婧琦(1997—),女,北京人,博士研究生,工程师,主要研究方向为应急管理、安全人因工程。E-mail:
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陈建武(1981—),男,河北衡水人,博士,教授,主要从事职业安全健康与应急管理技术方面的研究。E-mail:

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陈建武(1981—),男,河北衡水人,博士,教授,主要从事职业安全健康与应急管理技术方面的研究。E-mail:

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基于说服理论的在线应急语言有效性评价模型及其应用
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陈建武正高级工程师 1, 2 , 高婧琦工程师 **, 2, 3 , 徐晶格 1 , 李群教授级高级工程师 3 , 潘乐文宇 2 , 赵晓飞 4
中国安全科学学报 | 应急技术与管理 2025,35(7): 218-224
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中国安全科学学报 |应急技术与管理 2025 , 35 (7) : 218 -224
基于说服理论的在线应急语言有效性评价模型及其应用
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陈建武(1981—),男,河北衡水人,博士,教授,主要从事职业安全健康与应急管理技术方面的研究。E-mail:

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陈建武(1981—),男,河北衡水人,博士,教授,主要从事职业安全健康与应急管理技术方面的研究。E-mail:

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陈建武正高级工程师1, 2 , 高婧琦工程师**, 2, 3 , 徐晶格1, 李群教授级高级工程师3, 潘乐文宇2, 赵晓飞4
作者信息
  • 1中国安全生产科学研究院 人事人才部,北京 100012
  • 2中国地质大学(北京) 工程技术学院,北京 100083
  • 3中国安全生产科学研究院 科技创新促进部,北京 100012
  • 4北京市燃气集团有限责任公司 第三分公司,北京 101125
通讯作者:
** 高婧琦(1997—),女,北京人,博士研究生,工程师,主要研究方向为应急管理、安全人因工程。E-mail:
作者简介:

陈建武(1981—),男,河北衡水人,博士,教授,主要从事职业安全健康与应急管理技术方面的研究。E-mail:

Evaluation model of online emergency language effectiveness and its application based on persuasion theory
Jianwu CHEN1, 2 , Jingqi GAO**, 2, 3 , Jingge XU1, Qun LI3, Lewenyu PAN2, Xiaofei ZHAO4
Affiliations
  • 1Department of Human Resources and Talent, China Academy of Safety Science and Technology, Beijing 100012, China
  • 2School of Engineering and Technology, China University of Geosciences (Beijing), Beijing 100083, China
  • 3Department of Science and Technology Innovation Promotion, China Academy of Safety Science and Technology, Beijing 100012, China
  • 4Third Branch, Beijing Gas Group Co., Ltd., Beijing 101125, China
出版时间: 2025-07-28 doi: 10.16265/j.cnki.issn1003-3033.2025.07.0181
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为提高在线应急语言服务的科学性和有效性,基于Hovland说服理论识别在线应急语言有效性的影响因素,明确应急语言服务评价投入指标和产出指标,构建应急响应阶段的在线应急语言服务有效性评价模型,并建立应急语言服务有效性评价流程;以宁夏银川富洋烧烤店“6·21”特别重大燃气爆炸事故为例,利用大数据分析应急响应阶段微博平台上官方媒体发布的信息,确定应急(含消防)类、公检法类、中央级主流媒体、其他政府类、地方级媒体账号5项类传播者主体并将其作为决策单元(DMU);采用数据包络分析(DEA)方法开展应急语言服务有效性评价。研究结果表明:在线应急语言服务有效性从高到低为中央级主流媒体、公检法类媒体、应急(含消防)类媒体、其他政府类和地方级媒体,其他政府和地方级媒体与前3类传播主体还有较大差异,需要进一步探索其应急语言服务有效性提高的方式方法。

说服理论  /  在线应急语言  /  有效性评价  /  数据包络分析(DEA)  /  应急响应

To enhance the scientific nature and effectiveness of online emergency language services, based on Hovland's persuasion theory, it identified the factors influencing the effectiveness of online emergency language services, clarified the input and output indicators for evaluating emergency language services, constructed an evaluation system for the effectiveness of online emergency language services during the emergency response phase, and established an evaluation process for the effectiveness of emergency language services. Taking the 6·21 Yinchuan Barbecue Shop Explosion Accident as an example, big data analysis was conducted on the information released by official media on the Weibo platform during the emergency response phase. Five types of media accounts were identified as decision-making units (DMU): emergency (including firefighting) media, public prosecution and law enforcement media, central-level mainstream media, other government media, and local-level media. The date envelopment analysis(DEA) method was employed to evaluate the effectiveness of emergency language services. The results of this study illustrated that the effectiveness of online emergency language service is from high to low for the central-level mainstream media, public prosecution and law enforcement media, emergency (include firefighting) media, other government and local-level media. There is a significant gap between other government and local-level media and the top three types of media in terms of emergency language service effectiveness. Further exploration is needed to identify ways to improve the effectiveness of emergency language services for these media types.

persuasion theory  /  online emergency language  /  effectiveness evaluation  /  data envelopment analysis(DEA)  /  emergency response
陈建武正高级工程师, 高婧琦工程师, 徐晶格, 李群教授级高级工程师, 潘乐文宇, 赵晓飞. 基于说服理论的在线应急语言有效性评价模型及其应用. 中国安全科学学报, 2025 , 35 (7) : 218 -224 . DOI: 10.16265/j.cnki.issn1003-3033.2025.07.0181
Jianwu CHEN, Jingqi GAO, Jingge XU, Qun LI, Lewenyu PAN, Xiaofei ZHAO. Evaluation model of online emergency language effectiveness and its application based on persuasion theory[J]. China Safety Science Journal, 2025 , 35 (7) : 218 -224 . DOI: 10.16265/j.cnki.issn1003-3033.2025.07.0181
  • 国家语委科研项目(WT145-21)
  • 中国安全生产科学研究院基本科研业务费专项经费资助(2025JBKY22)
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doi: 10.16265/j.cnki.issn1003-3033.2025.07.0181
  • 接收时间:2025-03-11
  • 首发时间:2026-07-09
  • 出版时间:2025-07-28
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  • 收稿日期:2025-03-11
  • 修回日期:2025-05-16
基金
国家语委科研项目(WT145-21)
中国安全生产科学研究院基本科研业务费专项经费资助(2025JBKY22)
作者信息
    1中国安全生产科学研究院 人事人才部,北京 100012
    2中国地质大学(北京) 工程技术学院,北京 100083
    3中国安全生产科学研究院 科技创新促进部,北京 100012
    4北京市燃气集团有限责任公司 第三分公司,北京 101125

通讯作者:

** 高婧琦(1997—),女,北京人,博士研究生,工程师,主要研究方向为应急管理、安全人因工程。E-mail:
参考文献
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鹅膏菌科Amanitaceae 2 11 5.26 鹅膏菌属 Amanita 10 4.78
小菇科 Mycenaceae 2 12 5.74 丝盖伞属 Inocybe 5 2.39
多孔菌科 Polyporaceae 8 14 6.70 蜡蘑属 Laccaria 5 2.39
红菇科 Russulaceae 3 23 11.00 小皮伞属 Marasmius 6 2.87
小菇属 Mycena 11 5.26
光柄菇属 Pluteus 5 2.39
红菇属 Russula 17 8.13
栓菌属 Trametes 5 2.39
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